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FAQ's

  • How long does it take to complete an engraving?
    It can take up to 2-3 days to complete an engraving. More complex orders may take longer depending on the quantity and intricacy of the work.
  • What items can be engraved?
    We love engraving a wide variety of items including jewelry, coins, stamps, cutlery, flasks, wallets, tumblers, mugs, cups, dog tags, slate coasters, barcodes, serial numbers, photos on metal, wrenches, measuring tools, stainless steel, medical equipment, glass frames, instruments, and more.
  • How do I get the item to you for engraving?
    You are welcome to send items by mail or drop them off in person. The address will be provided upon order confirmation.
  • What is your return policy?
    Returns or refunds will not be given for any customizable products or services. All sales are final. If there is an error in any details of your order, you can contact us. We will try to rectify the issue; however, if the customization process has already begun or is completed, a fee may be charged if you still wish to change the design.
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